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Product Application Manager Western Europe

Company

Roto Frank has been developing products for its customers for over 80 years. Innovative engineering, quality driven production and technology are key elements in Roto’s functioning. The Roto fittings for windows and doors are efficient and protective, their unique design makes their functions easily accessible with a single gesture. From simple closing to integration into home automation, they are at the cutting edge of technology and combine many other advantages, whether they are installed in renovation or in new construction.

German engineering, optimal production expertise and the constant search for improvements are just some of the arguments in favor of the exceptional quality so dear to Roto. Added to this is the use of high quality materials, careful processing and the highest level of precision.

Function

To strengthen the internal support of the service, Roto is looking from its headquarters in Nivelles for:

PAM fitting division for Western Europe (Benelux, UK&IR and Scan)

In this function you take on the responsibilities of contacts and advice for carpentry companies, whereafter you will enable them through the integration of the automation concept, the efficient assembly of fittings which requires precise measures to allow appropriate rationalization and optimization to the needs of production processes.

You are responsible, along with the other members of the technical team, to constantly respond to distributors, carpenters and installers of all closing solutions, integrating the Roto software tool (FFT) perfectly into the automation process. It has a modular principle and is therefore made up of components that are perfectly coordinated with each other, it also offers many possibilities to meet the most suitable solutions as possible to the various requirements of users.

Through extensive internal training, you will then also play the role of remote technical advisor and sometimes in the field, with distributors in the vast region to be covered. You will also be able to have direct contact with customers in support of our distributors. You then assess on the production workshop or site the possibilities and concrete offers of solutions. You will give technical advice for optimal use and integration of the software tool.

Finally, after your training period of at least more than a year, you provide sales follow-ups and regional reports to keep your team informed of international opportunities or changes in industry expectations.

You will report directly to the Head of Market Requirements & Product Range Marketing.

Profile

  • You already have significant technical experience in the field of consulting or companies that are active in the production of products requiring automated management.
  • You have more than an affinity with production software through experience, learning or interest. In other words you like to be faced with a challenge of integrating software into the customer's process.
  • With a technical-commercial orientation you have easy communication in English with an adapted technical language that knows how to guide your interlocutor with complete and precise information.
  • Solutions-oriented you also seek, in collaboration with your colleagues, opportunities to strengthen ties with distributors by providing them with rapid and effective support with empathy and didactic sense while combining the various solutions of Roto.
  • Integrated into an international structure, you pay attention to correctly and regularly report your observations and actions with distributors.
  • Perfect fluency in technical English is imperative, knowledge and use of French and Dutch are essential, both for your international contacts and for internal technical and relational communication

Offer

You will have the opportunity to participate in the technical support challenge for an ambitious company with rewarding challenges. A position in a highly relevant field in production automation, where your solutions will be put forward to find new opportunities and strengthen the bond with customers. Roto Frank offers a solid training and personal development program, with the support of an available and dynamic internal team. Finally, you can count on an attractive salary with benefits in the form of bonuses and fringe benefits.

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